What Information We Collect

When you create an account or use our services, we gather different types of information. Some of it you provide directly, while other data comes from how you interact with our platform.

Information You Give Us

• Account Details: Your name, email address, phone number, and password when you sign up.
• Financial Profile: Investment preferences, risk tolerance levels, and portfolio goals you share with us.
• Payment Information: Billing address and payment method details when you subscribe to premium features.
• Communication Records: Messages you send us through support channels or feedback forms.
• Identity Verification: Documents required for compliance purposes in certain cases (DNI or other identification as required by Argentine financial regulations).

Data We Collect Automatically

• Usage Patterns: Which features you use, how often you log in, and what analysis tools you access most frequently.
• Device Information: Your IP address, browser type, operating system, and device identifiers.
• Performance Data: Error reports, loading times, and technical diagnostics that help us improve the platform.
• Location Data: General geographic location based on your IP address (not precise GPS coordinates).

How We Use Your Information

Everything we collect serves a specific purpose. We're not in the business of hoarding data for its own sake.

Core Service Delivery

Your account information and usage patterns help us provide personalized investment analysis. When you tell us about your risk tolerance, we can tailor recommendations that actually make sense for your situation. The financial data you share allows our algorithms to generate relevant market insights.

Platform Improvement

We analyze usage statistics to understand which features work well and which need refinement. If most users struggle with a particular tool, that tells us something. This aggregate data helps us make better product decisions without tracking individual behavior unnecessarily.

Communication

We send service-related emails about your account, security updates, or important changes to our terms. You'll also receive market alerts you've specifically requested. Marketing emails are optional, and you can opt out anytime through your account settings.

Legal Compliance

Argentine financial regulations require us to maintain certain records and verify user identities in specific circumstances. We collect and retain only what's legally mandated, nothing more.

Who We Share Information With

We keep your data within a tight circle. Here's the complete list of who might see your information and why.

Service Providers

Our platform relies on several third-party tools to function properly. Cloud hosting services store your data securely. Payment processors handle transactions. Email services deliver your notifications. Each provider has signed data processing agreements and can only use your information for the specific services they provide to us.

Financial Data Aggregators

When you choose to connect external investment accounts, we work with secure API providers who retrieve that data on your behalf. These connections use bank-level encryption and you can revoke access at any time.

Legal Requirements

If Argentine authorities present valid legal requests for user data, we're obligated to comply. This happens rarely, but when it does, we review each request carefully to ensure it's legitimate. Where permitted by law, we'll notify affected users unless doing so would compromise an investigation.

Business Transfers

Should AppWiseGame be acquired or merge with another company, your information would transfer to the new entity. You'd receive notice of any such change, and your rights under this policy would continue to apply.

Your Rights Under Argentine Law

Argentine privacy law gives you substantial control over your personal data. Here's what you can do and how to exercise these rights.

How to Make a Request

Send your request to [email protected] with "Privacy Rights Request" in the subject line. Include your account email and specify which right you're exercising. We'll verify your identity (to protect against fraudulent requests) and respond within the timeframes required by Argentine law.

If you're not satisfied with our response, you have the right to file a complaint with the Argentine National Directorate for Personal Data Protection (DNPDP). Their contact information is available at www.argentina.gob.ar/aaip.

How We Protect Your Information

Security isn't just a checkbox for us. Investment data is sensitive, and we've built multiple layers of protection.

Technical Safeguards

• Encryption: All data transfers use TLS 1.3 encryption. Stored data is encrypted at rest using AES-256 encryption standards.
• Access Controls: Employee access to user data is strictly limited based on job requirements. All access is logged and monitored.
• Authentication: We enforce strong password requirements and offer two-factor authentication for all accounts.
• Infrastructure: Our servers are hosted in SOC 2 certified data centers with physical security controls and redundant systems.
• Monitoring: Automated systems watch for suspicious activity, unauthorized access attempts, and potential security breaches.

Organizational Measures

Our team receives regular privacy and security training. We conduct annual security audits and penetration testing. Vendors undergo security assessments before we share any user data with them. Incident response procedures are documented and tested quarterly.

What You Can Do

Choose a unique, strong password that you don't use elsewhere. Enable two-factor authentication in your account settings. Be cautious about phishing emails that pretend to be from AppWiseGame. We'll never ask for your password via email or phone. Log out when using shared devices. Review your account activity regularly for anything unusual.

Cookies and Tracking Technologies

Like most websites, we use cookies. Here's what they do and how you can control them.

Essential Cookies

These keep you logged in and remember your preferences during your session. Without them, the platform can't function properly. You can't disable these while using our service.

Analytics Cookies

We use these to understand how people use different features. This data is aggregated and doesn't identify you personally. It helps us fix bugs and improve user experience. You can opt out of analytics tracking in your privacy settings.

Third-Party Tracking

We don't use advertising networks or social media pixels that track your behavior across websites. The only third-party cookies come from essential service providers like our payment processor during checkout.

Managing Cookie Preferences

Your browser settings let you block or delete cookies entirely, though this might break some site features. Most browsers offer options to block third-party cookies while allowing first-party ones. Our privacy settings page gives you granular control over optional cookies.

International Data Transfers

While AppWiseGame operates from Argentina, some of our service providers use servers in other countries. Here's how we handle that.

Cloud hosting services may store data in multiple geographic regions for redundancy and performance. These providers maintain security certifications and contractually agree to protect your data according to Argentine privacy standards, regardless of where servers are physically located.

We conduct assessments of data protection laws in countries where our providers operate. When transferring data internationally, we use standard contractual clauses approved by Argentine authorities to ensure your information receives adequate protection.

If you have concerns about international transfers, contact us to learn more about specific safeguards we've implemented for our service providers.

Children's Privacy

AppWiseGame is designed for adults managing their investments. We don't knowingly collect information from anyone under 18 years old.

Our terms of service require users to be at least 18. If we discover that we've inadvertently collected data from a minor, we'll delete that information promptly. Parents who believe their child has provided us with personal information should contact us immediately.

Changes to This Policy

Privacy practices evolve, and so might this policy. When we make changes, here's what happens.

We review and update this document periodically to reflect new practices, technologies, or legal requirements. Minor clarifications or updates that don't affect your rights might be made without notification. Significant changes will be announced through email and a prominent notice on the platform.

You'll see the "Last Updated" date at the top of this page change when we make revisions. We keep archived versions available upon request if you want to see what changed.

Continuing to use AppWiseGame after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.